Hello, I'm

Osaym Omar

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Technology professional specializing in technical support, web development, and IT infrastructure. Passionate about creating seamless digital experiences and solving complex technical challenges.

Web Development
IT Infrastructure
Technical Support

About Me

I'm a dedicated technology professional with a passion for creating innovative solutions and providing exceptional technical support.

With extensive experience in educational technology environments, I specialize in managing complex IT infrastructures, developing custom web solutions, and leading technical teams. My expertise spans across multiple platforms including Apple, Windows, and ChromeOS ecosystems.

Currently serving as a Media Technology Support Liaison at Lowell Public Schools, I've streamlined technology distribution processes across 7 schools and managed diverse technology inventories. I also develop and maintain custom Shopify websites, combining technical expertise with creative problem-solving.

0 Years Experience
0 Websites Built
0 Schools Supported
0 Devices Managed

Professional Experience

Media Technology Support Liaison

Lowell Public Schools

Jun 2025 - Present
  • Standardized Chromebook distribution processes across 7 middle and elementary schools
  • Managed technology inventory including MacBooks, ClearTouch panels, and student Chromebooks
  • Leveraged JAMF for effective management and deployment of Apple devices district-wide
  • Provided expert technical support for Apple, Windows, and ChromeOS devices
  • Collaborated with network managers on connectivity issues with WAPs and network switches
JAMF Google Admin Active Directory Network Management

Computer Repair Technician

Lowell Public Schools

Mar 2024 - Jun 2025
  • Performed advanced hardware and software troubleshooting across Apple, ChromeOS platforms
  • Created, interviewed, trained, and managed a team of 6 student interns
  • Managed daily operations ensuring quality control and timely completion of repairs
  • Diagnosed and repaired wireless access points and network infrastructure
  • Performed complete overhaul of technology storage areas at Lowell High School
Leadership IncidentIQ Hardware Repair Network Diagnostics

Webmaster & Technology Manager

Vicegerent

Jan 2025 - Present
  • Designed and developed custom Shopify website using Liquid, HTML, CSS, and JavaScript
  • Created tailored Shopify sections to enhance user experience and product showcasing
  • Managed domain registration and DNS configuration
  • Led consolidation of executive contact databases and cloud storage solutions
  • Provided comprehensive remote technical support across Apple platforms
Shopify Liquid JavaScript DNS Management

Computer Technician I

Haverhill Public Schools

Jul 2023 - Jan 2024
  • Performed advanced troubleshooting across Windows, macOS, iOS, and iPadOS platforms
  • Managed district devices using Google Admin, Active Directory, Lansweeper, and Aruba AirWave
  • Terminated RJ45 cables and installed security cameras for infrastructure upgrades
  • Coordinated distribution of Chromebooks and technology to schools district-wide
Multi-Platform Support Infrastructure Inventory Management

Chromebook Repair Intern

Haverhill Public Schools

Jun 2022 - Jul 2023
  • Learned to diagnose, troubleshoot, and fully repair Chromebooks
  • Continued repairs independently on-site at Haverhill High School as a senior
  • Trained and supervised new student interns in repair techniques
ChromeOS Hardware Repair Training

Featured Projects

Vicegerent.com

Custom Shopify luxury tailoring website featuring bespoke design, seamless user experience, and sophisticated branding implementation using Liquid templating and modern JavaScript.

Shopify Liquid JavaScript CSS
Visit Site

didueat?

Full-stack meal and water tracker with shared dashboard access. Built with React and Node.js, featuring JWT authentication, MongoDB database, dark mode, and mobile-optimized responsive design with beautiful animations.

React Node.js MongoDB Express
Visit Site

IkhlasRealty.com

Professional real estate website with modern design, property listings, and optimized user interface for seamless property browsing and client engagement.

HTML CSS JavaScript Responsive
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ByExodus.com

Custom Shopify e-commerce platform built entirely with Liquid templating language. Features fully custom theme development, intuitive navigation, and responsive design to deliver exceptional shopping experience across all devices.

Shopify Liquid Custom Theme JavaScript
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Skills & Expertise

Web Development

HTML & CSS 95%
JavaScript 90%
React 80%
Node.js 85%
MongoDB 75%
Shopify/Liquid 90%
Responsive Design 95%
Git/GitHub 90%

IT Infrastructure

JAMF (Apple MDM) 90%
Google Admin 95%
Active Directory 85%
VLANs & Networking 85%
Aruba AirWave 80%
DNS Management 85%

Technical Support

macOS/iOS 95%
ChromeOS 95%
Windows 90%
Hardware Repair 90%

Systems & Tools

IncidentIQ 95%
Lansweeper 85%
Security Cameras 80%
Cable Termination 85%

Additional Skills

Team Leadership 90%
Documentation 95%
Project Management 85%
Training & Onboarding 90%

Contact Me

Let's Work Together

I'm always interested in hearing about new projects and opportunities. Whether you need technical support, web development, or IT consulting, feel free to reach out!

Location

Haverhill, MA

Response Time

Usually within 24 hours